Customer Service: Enjoy it while it lasts.
The terrible economy + the growing power of retaliatory social media smack-downs seem to have everyone on their best behavior these days…
Yankee do-well dandies
Lest you lose your way to your new more expensive seats, or need a hand after hanging
out too long in the martini bar—knights with shiny pinstripe paddles are perfectly
positioned throughout the stadium to help.
The softer side of Sprint
Recently, Sprint sent out letters informing customers that their Premier status might be
affected if they changed account plans. A week later, Sprint sent out additional letters
apologizing for how the previous letters ‘might have made (customers) feel.’
Manhattan hairstylists are initiating calls to their customers and offering free trims.
Managers and wait staff at trendy places like Lillie’s (a hotspot for happy hour in Union
Square) are treating everyone in New York, like Paris.
Guess there are some silver linings. But more importantly, what do you think? And
really, what can we do to help?
With our utmost sincerity and devotion to your inspired happiness,
Meredith & Stephanie